--- title: Bulk Actions History for Tracking and Auditing Listing Alerts description: See how Primary Managers can use Bulk Actions History to audit, verify, and troubleshoot bulk-applied listing alerts in Sierra Interactive. image: https://www.sierrainteractive.com/wp-content/uploads/2022/07/Website-Preview-V2A.jpg --- [Skip to content](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#main-content) [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en) [![Sierra Interactive logo](https://help.sierrainteractive.com/hs-fs/hubfs/sierra%20interactive%20logo.png?width=250&height=34&name=sierra%20interactive%20logo.png)](https://help.sierrainteractive.com/helpcenter?hsLang=en) - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) Open main navigation Close main navigation - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) - [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new) Search Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sierrainteractive.com/helpcenter?hsLang=en) 2. [Lead Engagement & Nurturing](https://help.sierrainteractive.com/helpcenter/lead-engagement-nurturing?hsLang=en) 3. [Bulk Actions](https://help.sierrainteractive.com/helpcenter/lead-engagement-nurturing?hsLang=en#bulk-actions) July 22, 2026 # Bulk Actions History for Tracking and Auditing Listing Alerts ## Get real-time insights and accountability for your bulk listing alerts. ### Summary Bulk Actions History gives Primary Managers a real-time log of every bulk-applied listing alert. This article covers who can access it, where to find it, what it tracks, how to filter and read the log, and how to troubleshoot common issues. --- ### Table of Contents 1. [Why This Feature Matters](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#why) 2. [Who Can Access It](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#who) 3. [Where to Find It](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#where) 4. [What Bulk Actions History Tracks](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#what) 5. [Filtering the Log](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#filter) 6. [Reading the Data Columns](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#read) 7. [Best Practices](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#best) 8. [Troubleshooting Common Issues](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#issue) 9. [FAQs](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#faq) --- ### Why This Feature Matters Bulk listing alerts help you engage a large group of leads at once, but without visibility into what happened after you click send, it's hard to confirm the alerts went through or catch problems early. Bulk Actions History gives you a real-time log of every bulk-applied listing alert, so you can verify completion, diagnose issues, and maintain accountability across your team. [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### Who Can Access It Bulk Actions History is available to the **Primary Manager** on each account. [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### Where to Find It ![bulk\_action\_history](https://help.sierrainteractive.com/hs-fs/hubfs/bulk_action_history.gif?width=670&height=314&name=bulk_action_history.gif) 1. Log into your Sierra CRM account. 2. Click the gear icon in the admin menu. 3. Click the **Bulk Actions History** tile to open the page. [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### What Bulk Actions History Tracks Bulk Actions History currently tracks bulk-applied listing alerts, including **Saved Search E-Alerts** and **Market Updates**. [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### Filtering the Log You can filter the log by: - **Site Name** (if your account manages multiple Sierra sites) - **Listing Alert Type** (Saved Search E-Alert or Market Update) - **Alert Status** (Queued, Processing, Completed, or Error) [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### Reading the Data Columns | Column | Description | | --- | --- | | Status | Whether the alert is Queued, Processing, Completed, or has Errors | | Site | Applicable if your account manages multiple Sierra sites | | Saved Search Name | Name of the Saved Search used for the alert | | Listing Alert Type | Saved Search E-Alert or Market Update | | Send Frequency | How often the alert is scheduled to send | | Assignment Type | Method used to assign the alert (for example, all leads or a filtered group) | | Total Leads Selected | Number of leads originally selected for the alert | | Leads Processed | Number of leads the alert has attempted to process | | Leads Applied Today | Number of leads that received the alert on that date | | Date Queued | When the bulk action was queued | | Date Began | When the system began applying the alert | | Date Completed | When the system finished applying the alert | | User | Who created the saved search | | IP Address | IP address of the user who initiated the bulk action | [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### Best Practices - Check Status and Date Completed after any bulk alert action to confirm it finished successfully. - Use the IP Address column to verify which user initiated an action, useful for compliance review. - Filter by Error status to quickly find alerts that need troubleshooting. [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### Troubleshooting Common Issues - **Some leads didn't receive the alert.** Compare Leads Processed against Total Leads Selected, and check for an Error status or a mismatch in the alert's filter criteria. - **Can't find the Bulk Actions History tile.** This feature is limited to Primary Managers. Confirm your user role if the tile isn't visible. [back to the top](https://help.sierrainteractive.com/helpcenter/-bulk-actions-history-for-tracking-and-auditing-listing-alerts#top) --- ### FAQs - **Can I export Bulk Actions History data?** Not at this time. You can review the log directly or take a screenshot for your records. - **What does Bulk Actions track?** Currently, it tracks bulk-applied e-alerts and market updates. - **Why do some alerts show an Error status?** Errors can occur due to missing search criteria, lead assignment conflicts, or a system timeout during processing. 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