🌟 Product Updates – December 2024
This update introduces backend enhancements, smarter lead handling, and new integration options — all designed to improve system reliability and marketing effectiveness.
🛠️ Bug Fixes
📧 Improved Email Validation for Bad Addresses
We enhanced the email validation process to better identify invalid email addresses previously marked as “Unknown.”
Key improvements:
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DoNotMail responses are now flagged correctly
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Invalid emails are blocked from future sends
✅ Result: Better email deliverability and reduced bounce rates
Ref: AS-4752
🚀 What’s New
📈 CAA Page Performance Tracking
We implemented a performance monitoring foundation for critical CAA pages. This enables tracking of key metrics like:
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Load Time
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Time to First Byte (TTFB)
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Time to Interactive (TTI)
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DOM Complete
This groundwork paves the way for future optimization and a smoother user experience.
Ref: AS-4652
🔗 API Nation Integration
You’ll now see an API Nation tile in the Direct API section of the Integration Manager.
This update enables:
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Seamless syncing between Sierra and Fello
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Easy access to API credentials
Ref: AS-4682
🗓️ Pre-Created Site Calendars
To prevent timeout issues, we’ve pre-created site calendars for all active sites.
This ensures:
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Instant functionality when enabling calendar integrations
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Fewer delays and integration errors
Ref: AS-4552
💬 Lead Routing for Unknown Texts
We’ve expanded Unknown Lead Routing to support inbound text messages — not just calls.
New functionality includes:
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Smart routing for texts sent to personal Dialer numbers (even group texts)
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Support for custom rules, follow-up plans, and source tracking
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Automated lead creation from unknown inbound texts
Ref: AS-3643