--- title: Adding Customized MLS Search Criteria for a Better User Experience description: Learn how to request additional MLS search criteria for your Sierra Interactive site to enhance the frontend and backend search forms, making it easier for users to find properties. image: https://www.sierrainteractive.com/wp-content/uploads/2022/07/Website-Preview-V2A.jpg --- [Skip to content](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#main-content) [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en) [![Sierra Interactive logo](https://help.sierrainteractive.com/hs-fs/hubfs/sierra%20interactive%20logo.png?width=250&height=34&name=sierra%20interactive%20logo.png)](https://help.sierrainteractive.com/helpcenter?hsLang=en) - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) Open main navigation Close main navigation - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) - [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new) Search Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sierrainteractive.com/helpcenter?hsLang=en) 2. [Lead Generation & Capture](https://help.sierrainteractive.com/helpcenter/lead-generation-capture?hsLang=en) 3. [Saved Searches & IDX Settings](https://help.sierrainteractive.com/helpcenter/lead-generation-capture?hsLang=en#saved-searches-idx-settings) August 24, 2026 # Adding Customized MLS Search Criteria for a Better User Experience ## Make your Sierra Interactive site more user-friendly by offering tailored search options that meet the unique needs of your clients. ### Table of Contents 1. [Why This Feature Matters](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#why) 2. [How to Request New Search Criteria](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#how) 3. [Best Practices](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#best) 4. [Troubleshooting Common Issues](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#issue) 5. [FAQs](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#faq) --- ### Why This Feature Matters Your Sierra site displays MLS search filters based on the data fields available in your integrated MLS. By default, only the most common fields are surfaced. Requesting additional criteria allows you to: - Match the specific search habits of your local market (e.g., waterfront access, gated community, lot acreage) - Reduce the time clients spend scrolling through irrelevant listings - Increase lead engagement by giving buyers more control over their search experience [back to the top](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#top) --- ### How to Request New Search Criteria Adding MLS search criteria is handled by Sierra's support team, it's not something you can configure directly in your admin area. Here's how to submit a request: 1. **Confirm the criteria exists in your MLS.** Look up 2–3 active listings in your MLS that display the field you want to add. Note their MLS numbers as you'll need them in your request. 2. **Submit a [Support Form](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en)** with the following details: - The **URL of your Sierra site** (e.g., yourdomain.com) - The **name of your MLS** (e.g., SABOR, NTREIS, GLAR) - The **exact name of the search criteria** as it appears in the MLS - **2–3 MLS listing numbers** that display that criteria value 3. **Wait for confirmation.** Sierra's team will verify the field against your MLS data and notify you when the criteria has been added to your site. **Sample email:** > Hi Sierra Support! > I'd like to add a search criteria field to my site, TheBestREALTORSEver.com. We're integrated with GLAR. The field I'd like to add is "First Floor Master Bedroom." MLS listings that display this criteria in GLAR are: `#123456`, `#234567`, and `#345678`. > Thanks! ⚠️ You can include multiple criteria in a single email, just list each one clearly with its own MLS examples. [back to the top](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#top) --- ### Best Practices - **Check your MLS first.** If a field doesn't exist in your MLS data, Sierra can't add it to your site. Confirming before you email prevents back-and-forth delays. - **Use the exact field name.** The name you provide should match how it appears in the MLS not how you'd describe it conversationally. - **Batch your requests.** If you have multiple criteria to add, combine them in one email rather than submitting separate requests. - **Test after the criteria is live.** Once Sierra confirms the update, run a test search to verify the field appears and filters results correctly. [back to the top](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#top) --- ### Troubleshooting Common Issues - **The new criteria isn't showing up on my site after Sierra confirmed it was added.** Clear your browser cache and try again. If it's still missing, reply to your support thread and ask Sierra to confirm which page component or search widget the field was applied to. - **The field appears in my site's search but returns no results.** The MLS numbers you provided may not have contained the expected data. Verify in your MLS portal that the listings still display that criteria, then follow up with support. [back to the top](https://help.sierrainteractive.com/helpcenter/adding-customized-mls-search-criteria-for-a-better-user-experience#top) --- ### FAQs - **Can I request any MLS search criteria?** You can request any field your MLS supports and exposes in its data feed. Not all MLS fields are available in every feed. Sierra support can confirm whether a specific field is accessible for your MLS. - **Can I add multiple criteria at once?** Yes. List each criteria clearly in your email, with 2–3 MLS listing numbers for each one. - **How long does it take?** Turnaround varies depending on the MLS and the complexity of the field. Sierra support will give you an estimated timeline when they confirm receipt of your request. 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