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Auto-Send a Voicemail with Your Tracking Links

Automatically drop a voicemail to new leads when they register via a tracking link—no ringing required.

 

Why This Feature Matters

 

 

Voicemail drops help your team:

 

  • Make an immediate impression with new leads

  • Save time by automating first contact

  • Deliver consistent, pre-recorded messaging

  • Increase engagement without manual outreach

 

 

 

Step-by-Step Instructions

 

 

 

1. Prerequisites

 

 

Before using voicemail drops, you must:

 

  • Enable the Sierra Dialer at the team/account level

  • Connect each user to the Sierra Dialer in their User Profile

 

 

📩 No dialer? Contact sales@sierrainteractive.com to get started.

 

 

 

2. Create a Tracking Link

 

 

  • Navigate to any frontend page on your Sierra site

  • Generate a tracking link using the Tracking Link Generator

  • For more help, see: How to Create a Tracking Link and Squeeze Page

 

 

 

 

3. Scroll to “Auto-Send a Voicemail”

 

 

  • In the “Take Action When New Leads Register” section, select “Auto-Send a Voicemail”

 

 

 

 

4. Add a Voicemail Message

 

 

You have two options:

 

Option 1: Record a New Message on the Spot

 

  • Click + Record New Message

  • Give it a title

  • Choose one of three methods to add the voicemail:

     

    1. Record with a connected headset

    2. Call in using your phone

    3. Upload a .mp3 or .wav file

     

 

 

Option 2: Use a Pre-Recorded Message

 

  • Click Voice Messages Manager

  • Choose a voicemail from your own or another user’s saved messages

  • Preview the message to ensure it’s the correct one

 

 

🛠 Need help? See: Using the Voice Messages Manager

 

 

 

5. Set the Delivery Timing

 

 

  • Choose to send the voicemail immediately after registration

  • Or delay up to 60 minutes post-registration

 

 

 

 

6. Give Agent-Level Users Access

 

 

  • Go to Tracking Link Settings

  • Enable “Auto-Send a Voice Message” for your agent-level users if desired

 

 

 

 

7. Monitor Usage and Billing

 

 

  • Each account gets 500 voicemail drops/month for free

  • Additional usage: $5.00 per 100 voicemails

  • Email alerts sent at 60% and 90% of usage

  • View your usage in Dialer Billing Details within the admin

 

 

 

 

Best Practices

 

 

  • Use personalized, friendly voicemails to build rapport

  • Test recordings to ensure quality and clarity

  • Avoid overly salesy scripts—focus on value

  • Consider using a slight delay (5–10 mins) to feel more natural

 

 

 

Troubleshooting Common Issues

 

 

Issue: Voicemail not sending

Fix: Ensure the user is connected to the Sierra Dialer and the lead registered with a phone number

 

Issue: Can’t access the voicemail drop feature

Fix: Confirm permissions are granted in Tracking Link Settings

 

 

FAQs

 

 

Does the phone ring when voicemail is sent?

No, voicemails are delivered silently—no ringing involved.

 

Which number appears as the Caller ID?

Your account’s Buyer’s Agent Dialer Number is shown.

 

Can I use this for seller leads too?

Yes, if they register via a tracking link and provide a phone number.

 

Is there a limit to how many messages I can send?

500 free drops per month; additional blocks are billed automatically.