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Boost User Engagement: How to Add a Contact Form to Your Content Pages

Learn how to easily add a contact form to improve visitor communication and lead generation.

Adding a contact form to your content pages improves user interaction and facilitates communication between you and your visitors. Whether for inquiries, feedback, or lead generation, a well-placed contact form can increase engagement and provide valuable communication opportunities.

Why This Feature Matters

Many visitors may have questions or need assistance but find it challenging to reach out through other channels. Adding a contact form addresses this need by creating a straightforward method for users to connect with you. By enhancing user experience, you have the potential to capture more leads and save time in clarifying inquiries.

Step-by-Step Instructions

Adding a Contact Form

  1. Log in to the Admin Area: Access the backend of your site.

  2. Navigate to the Content Manager: Click the Content button in the main navigation to open the "Manage Pages" section.

  3. Select or Create a Page:

    • Find the page where you want to add the form and click to edit it.

    • If the page doesn’t exist yet, create it first, then return to this process.

  4. Access Page Components:

    • Scroll down to the main content area in the editor.

    • Look for the gray bar labeled "Page Components" and click the [ + Add New Page Component ] link.

  5. Choose the Contact Form Component:

    • In the "Add New Page Component" overlay, select New Contact Form from the list of available component types.

  6. Configure the Form:

    • Enter an optional title for the form.

    • Choose from the pre-defined form options available.

  7. Add the Form to the Page: The selected form will automatically be added to the page in the last position.

  8. Reorder Components:

    • Go back to the "Page Components" section and click [ + Sort Page Components ].

    • Drag and drop the components to rearrange them in your desired order.

  9. Save Your Changes:

    • Click [ + Click Here When Finished ] and then save the page by selecting Save and Continue or Save and Exit.

Best Practices

  • Position the Form Thoughtfully: Place the form where it’s easy for users to find, such as near the top of the page or just above the footer.

  • Use Pre-Defined Forms: While custom forms are not currently available, pre-defined forms offer reliable and tested layouts.

  • Monitor Form Submissions: Regularly check form submissions to stay on top of customer inquiries.

Troubleshooting Common Issues

  • Issue: The form is not displaying on the page.

    • Solution: Ensure the form component has been added and saved correctly. Double-check the Page Components section.

  • Issue: Form submissions are not being received.

    • Solution: Verify the email settings in the admin area to ensure submissions are routed to the correct address.

FAQs

  • Can I create a custom contact form?

    • Not at the moment. Our system currently supports pre-defined forms only, but custom form functionality is planned for future updates.

  • Can I add multiple forms to the same page?

    • Yes, but ensure they serve distinct purposes to avoid confusion.