--- title: How to Access Comms Consent for New and Existing Leads description: Stay compliant with the new TCPA regulations. Learn how Sierra Interactive records detailed lead consent data to meet the January 2025 one-to-one consent requirements. image: https://www.sierrainteractive.com/wp-content/uploads/2022/07/Website-Preview-V2A.jpg --- [Skip to content](https://help.sierrainteractive.com/helpcenter/how-to-access-comms-consent-for-new-and-existing-leads#main-content) [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en) [![Sierra Interactive logo](https://help.sierrainteractive.com/hs-fs/hubfs/sierra%20interactive%20logo.png?width=250&height=34&name=sierra%20interactive%20logo.png)](https://help.sierrainteractive.com/helpcenter?hsLang=en) - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) Open main navigation Close main navigation - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) - [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new) Search Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sierrainteractive.com/helpcenter?hsLang=en) 2. [Industry & MLS Compliance](https://help.sierrainteractive.com/helpcenter/industry-mls-compliance?hsLang=en) 3. [Compliance and Best Practices](https://help.sierrainteractive.com/helpcenter/industry-mls-compliance?hsLang=en#compliance-and-best-practices) July 27, 2026 # How to Access Comms Consent for New and Existing Leads ## Learn how to view and manage communication consent details to make managing TCPA compliance easier and improve engagement. ### **Why This Feature Matters** Managing communication consent is not just a regulatory requirement; it's also a strategic advantage. Ensuring that you have the right consent information allows you to engage more effectively with your leads, enhancing your follow-up processes and maintaining compliance. ### **Real-world Examples:** - By reviewing the consent history, you can tailor your communication strategies to align with how leads prefer to receive information. - Using consent data, a real estate professional can ensure they are in compliance with regulations while fostering trust with potential clients. ### **For New Leads** 1.Navigate to the **Lead Detail page** for a newly generated lead. 2.View the “**Comms Consent**” section in the Overview, which includes: - **Registration date and time.** - **URL of the page** where registration occurred. - **IP address and location** of the lead. - **Consent language displayed** at registration. 3\. Access the **Comms Consent History** by clicking the provided button in the Overview section. ![2025-01-24\_12-53-52](https://help.sierrainteractive.com/hs-fs/hubfs/2025-01-24_12-53-52.png?width=598&height=574&name=2025-01-24_12-53-52.png) 4\. A modal will open with the following details: - **Date and time of registration.** - **URL of the registration page.** - **IP address and location.** - **Copy of the consent language.** **![2025-01-23\_12-37-08](https://help.sierrainteractive.com/hs-fs/hubfs/2025-01-23_12-37-08.png?width=670&height=253&name=2025-01-23_12-37-08.png)** ### **For Existing Leads** 1\. Review available data in the “**Comms Consent History**” section. 2\. 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