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How to Add Client Testimonials in Your Website’s Testimonials Manager

Learn how to add and manage client testimonials through the Testimonials Manager. This guide covers everything from adding new testimonials to displaying them on your website.

Client testimonials are powerful tools for building trust with potential customers. Displaying positive feedback boosts credibility, enhances user experience, and can significantly improve conversions. In fact, 79% of consumers trust online reviews as much as personal recommendations, making testimonials an essential part of your website's content strategy.

Step-by-Step Instructions

  1. Log in to the Admin Area
    Access your website's admin dashboard.

  2. Go to "Content"
    Click on the "Content" button in the main navigation to access the "Manage Pages" page.

  3. Navigate to Testimonials
    In the secondary navigation (white bar below the main navigation), click the Testimonials link.how-do-i-add-client-testimonials-1

  4. Add a New Testimonial
    On the Manage Testimonials page, click the green "Create New Testimonial" button at the top-right.how-do-i-add-client-testimonials-2

  5. Enter Testimonial Details
    On the "Add Testimonial" page, input the testimonial content along with the client’s name. You can also add a photo, a link, and apply HTML styling to the testimonial.

  6. Save Your Testimonial
    Once the testimonial is complete, click the green Save button.

  7. Add Tags (Optional)
    After saving, you can categorize your testimonial with relevant tags. Tags allow you to organize testimonials for easier retrieval. For example, you might add tags like "Buyer," "Senior Living," and "Sunshine Acres" to a testimonial.

  8. Save and Exit
    After tagging, click Save and Exit to return to the Manage Testimonials page.

  9. Repeat as Needed
    Repeat the process until you’ve added all desired testimonials.

  10. Make Testimonials Visible on Your Site
    Next, go to the "Content" link in the white navigation bar to manage pages.

  11. Select the Page to Edit
    On the Manage Pages page, select the page where you want to display testimonials and click "Edit." If you don't have the page created yet, create it first and then return to this step.

  12. Add New Page Component
    On the Edit Content page form, locate the "Page Components" bar and click Add New Page Component.how-do-i-add-client-testimonials-3

  13. Select Testimonials Widget
    In the overlay that appears, click on the Testimonials Widget option.

  14. Choose Testimonial Style
    Choose between the "Call-Out" style (rotating testimonials) or the "Sequential" style (displaying all testimonials in a list).

  15. Filter by Tag (Optional)
    If you want to show a subset of testimonials, use the "Select a Tag" dropdown to choose specific tags. To display all testimonials, select "All."

  16. Enter a Widget Title (Optional)
    Optionally, add a title for your testimonials widget. This title will appear at the top of the widget.

  17. Submit the Widget
    Click Submit to close the overlay and add the widget to your page.

  18. Sort Page Components (Optional)
    If you want to reposition your testimonials widget, click the "Sort Page Components" link in the gray "Page Components" bar to reorder the elements.how-do-i-add-client-testimonials-4

  19. Save and Exit
    Once satisfied with the widget's placement, click Save and Exit to save your changes. Then, preview the page on your website to ensure the testimonials are displayed correctly.

5. Best Practices

  • Use Tags Effectively: Organize testimonials by relevant categories (e.g., "First-Time Homebuyers," "Luxury Properties") to make it easier for users to find relatable testimonials.
  • Rotate Testimonials: Use the "Call-Out" widget style to display different testimonials on each page refresh, providing variety and keeping content fresh.
  • Highlight Key Testimonials: Feature high-impact testimonials (e.g., from well-known clients or those with compelling stories) to maximize their effect.

6. Troubleshooting Common Issues

  • Problem: Testimonials aren’t displaying on the page.
    Solution: Ensure that the correct widget is added to the page and that you’ve saved the changes. If using tags, verify that the tags are assigned correctly to the testimonials and selected in the widget settings.

  • Problem: The testimonial widget is showing the wrong testimonials.
    Solution: Double-check the tags applied to the testimonials and ensure the correct tags are selected in the widget settings.

7. FAQs

  • Q: Can I add multiple testimonials at once?
    A: No, testimonials must be added one at a time through the "Create New Testimonial" button.

  • Q: How do I change the order of testimonials displayed?
    A: If using the "Sequential" style, testimonials will display in the order they were added. To change their order, you must manually adjust them by editing the testimonial content.