--- title: How to Use Text Messaging to Connect with Leads Quickly description: Learn how to insert property listings into text messages in the Sierra Interactive CRM for faster lead engagement and auto-login access. image: https://www.sierrainteractive.com/wp-content/uploads/2022/07/Website-Preview-V2A.jpg --- [Skip to content](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#main-content) [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en) [![Sierra Interactive logo](https://help.sierrainteractive.com/hs-fs/hubfs/sierra%20interactive%20logo.png?width=250&height=34&name=sierra%20interactive%20logo.png)](https://help.sierrainteractive.com/helpcenter?hsLang=en) - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) Open main navigation Close main navigation - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) - [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new) Search Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sierrainteractive.com/helpcenter?hsLang=en) 2. [Lead Management](https://help.sierrainteractive.com/helpcenter/lead-management?hsLang=en) 3. [Calling & Dialer Tools](https://help.sierrainteractive.com/helpcenter/lead-management?hsLang=en#calling-dialer-tools) September 3, 2026 # How to Use Text Messaging to Connect with Leads Quickly ## The Fastest Way to Engage With Leads and Increase Conversions in the Sierra Interactive CRM. ### Table of Contents 1. [Why This Feature Matters](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#Why-This-Matters) 2. [Step-by-Step Instructions](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#step-by-step) 3. [What Happens When the Lead Clicks the Link](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#happens) 4. [Best Practices](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#best-practices) 5. [Trouble Shooting](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#troubleshooting) 6. [FAQ's](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#FAQ) --- ### Why This Feature Matters Text messaging is often the quickest way to reach a lead especially in a competitive, low-inventory market. Here’s how this feature can benefit you: - **Speed Up Communication:** Reach hot leads faster than with email. - **Timely Engagement:** Share property listings immediately to boost interest. - **Seamless Experience:** Use auto-login functionality to enhance the lead’s experience. - **Improve Conversion Rates:** Quick responses lead to higher lead conversion. [back to the top](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#top) --- ### Step-by-Step Instructions #### To Insert a Listing into a Text Message (Web App) 1. Go to the **lead detail page**. 2. Click to open a **text message window**. 3. Select **+ Add Listing**. 4. Search by **MLS®# or property address**. 5. Select one or more properties and click **Insert Listings**. 6. Send the text message(s) to your lead. ![](https://help.sierrainteractive.com/hs-fs/hubfs/2026-07-22_09-23-30-gif.gif?width=670&height=377&name=2026-07-22_09-23-30-gif.gif) --- ### What Happens When the Lead Clicks the Link - The lead will be **auto-logged in** to their account to view the listing on your Sierra frontend site. - For **group texts**, auto-login cannot be applied (due to multiple recipients). In this case, the listing opens without registration. #### Delivery Format - **Each listing is sent as a separate text message**. - Each listing link is sent as a **shortened URL**, and may generate a preview in the lead’s messaging app. #### Sierra Mobile App - This feature is also available in the **Sierra mobile app** for iOS and Android. - To download: - [App Store (iOS)](https://apps.apple.com/us/app/sierra-interactive/id1458851463) - [Google Play Store (Android)](https://play.google.com/store/apps/details?id=com.sierrainteractivedev.mobileapp)   [back to the top](https://help.sierrainteractive.com/helpcenter/how-to-use-text-messaging-to-connect-with-leads-quickly#top) ### Best Practices - Use text message listings for high-interest leads in time-sensitive markets. - Limit to 1–2 listings per message to avoid overwhelming the recipient. - Include a short message to introduce the listings you’re sending. - Leverage the auto-login advantage when messaging individual leads directly. ### Troubleshooting Common Issues - **Listings appear out of order or mixed with custom message content** Submit a [Support ticket](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en)for assistance if listing order or message formatting is not displaying as expected. - **Auto-login doesn’t work for the recipient** Auto-login only applies to **individual texts**, not **group messages**. ### FAQs - **Can I insert listings into a group text message?** Yes, but links won’t include auto-login and will bypass registration for all recipients. - **Are the links previewable?** Yes, each listing is sent as its own shortened URL and may display a preview in supported messaging apps. - **Is this feature available in the mobile app?** Yes, inserting listings into texts is supported on both web and mobile. 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