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Integrating KW Command with Sierra Interactive

Connect Sierra Interactive with KW Command using API Nation to sync leads and contacts seamlessly.

 

Why This Feature Matters

 

 

KW Command is a powerful CRM platform for Keller Williams agents. Integrating it with Sierra Interactive enables you to:

 

  • Automatically sync leads and contacts across platforms

  • Avoid duplicate data entry

  • Ensure consistent follow-up and engagement

  • Centralize your lead management for better productivity

 

 

 

 

Step-by-Step Instructions

 

 

🛠 Note: This integration is designed for KW Rainmaker accounts and uses API Nation as the connection platform.

 

 

1. Access the KW Marketplace

 

 

  • Log into your KW Command account.

  • Navigate to the KW Marketplace.

  • Search for Sierra Interactive.

  • Click on the integration and start the free trial if it’s your first time.

 

 

 

2. Launch API Nation

 

 

  • After initiating from the KW Marketplace, you’ll be redirected to API Nation.

  • If you don’t already have an API Nation account, create one.

 

 

 

3. Connect Sierra Interactive

 

 

  • In API Nation, choose Sierra Interactive from the app list.

  • Enter your Sierra API Key (this is available in your Sierra Integration settings).

 

 

 

4. Connect KW Command

 

 

  • Select KW Command (Rainmaker) as the second app to connect.

  • Authorize access to your KW account.

 

 

 

5. Configure Sync Settings

 

 

  • Choose whether the sync should be one-way or bi-directional.

  • Set rules for syncing:

     

    • From Sierra to KW Command

    • From KW Command to Sierra

     

  • Review field mapping options and adjust if needed.

 

 

 

6. Start Syncing

 

 

  • Once settings are configured, click Start Sync.

  • Your leads and contacts will begin syncing automatically.

 

 

 

 

Best Practices

 

 

  • Use bi-directional sync only if you are confident about how fields are mapped to avoid conflicts.

  • Clean your lead data in both platforms before syncing.

  • Monitor the sync dashboard in API Nation for any errors or status updates.

  • Coordinate with your team to avoid duplicate contact handling across systems.

 

 

 

 

Troubleshooting Common Issues

 

 

  • Integration isn’t syncing? Make sure both apps are connected and that your API key is valid.

  • Duplicate contacts? Review your sync direction and mapping preferences to reduce overlap.

  • Field mismatch? Adjust the field mappings within API Nation’s settings dashboard.

 

 

 

 

FAQs

 

 

Is this integration available for all KW users?

No. This is intended for Rainmaker accounts with access to the KW Marketplace.

 

How do I get my Sierra API key?

Go to Sierra CRM → Gear Icon → Integrations → Direct API and copy your API key.

 

Is this integration free?

API Nation typically offers a free trial, followed by a monthly subscription depending on record volume.