--- title: "Lead Quick-Call: Call Your Leads Faster from the Lead Detail Page" description: Learn how Lead Quick-Call in Sierra Interactive speeds up outbound calling by remembering your last used number and method, so you can call leads in a single click. image: https://www.sierrainteractive.com/wp-content/uploads/2022/07/Website-Preview-V2A.jpg --- [Skip to content](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#main-content) [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en) [![Sierra Interactive logo](https://help.sierrainteractive.com/hs-fs/hubfs/sierra%20interactive%20logo.png?width=250&height=34&name=sierra%20interactive%20logo.png)](https://help.sierrainteractive.com/helpcenter?hsLang=en) - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) Open main navigation Close main navigation - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) - [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new) Search Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sierrainteractive.com/helpcenter?hsLang=en) 2. [Lead Management](https://help.sierrainteractive.com/helpcenter/lead-management?hsLang=en) 3. [Calling & Dialer Tools](https://help.sierrainteractive.com/helpcenter/lead-management?hsLang=en#calling-dialer-tools) August 4, 2026 # Lead Quick-Call: Call Your Leads Faster from the Lead Detail Page ## Speed up outbound calling with a smart, one-click dialer built into the Lead Detail Page. ### Summary Lead Quick-Call is a time saving feature in Sierra that makes outbound calling faster and easier. It remembers the last phone number and call method you used so you can place calls with a single click directly from the lead detail page. --- ### Table of Contents 1. [Why This Feature Matters](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#why) 2. [Before You Begin](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#before) 3. [Where to Find Lead Quick-Call](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#where) 4. [How Lead Quick-Call Works](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#how) 5. [Best Practices for Using Lead Quick-Call](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#best) 6. [FAQs](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#faqs) --- ### Why This Feature Matters Speed matters when working leads. Every extra click adds friction and slows momentum, especially when you are making calls back to back. Lead Quick-Call helps you: - Reduce repetitive clicking - Stay focused while prospecting - Move through call sessions faster - Create more conversations in less time This feature is especially useful for agents and ISAs who consistently use the same phone number and call method when contacting leads. --- ### Before You Begin - You'll need an active [Sierra Dialer](https://help.sierrainteractive.com/helpcenter/sierra-dialer-overview-setup-benefits-best-practices?hsLang=en) connection, since Quick-Call uses your existing Dialer number and method settings. - Lead Quick-Call is only available in the [mobile app.](https://help.sierrainteractive.com/helpcenter/sierra-interactive-mobile-app-guide?hsLang=en) - Quick-Call works with either [personal or role-based Dialer numbers](https://help.sierrainteractive.com/helpcenter/role-numbers-vs-personal-numbers-in-the-sierra-dialer?hsLang=en), but which one it remembers depends on your last call, not a fixed setting. [back to the top](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#top) --- ### Where to Find Lead Quick-Call Lead Quick-Call is available in the **mobile app only.** Screenshots are omitted here since this feature lives in your Sierra app and the UI may change.  To access it: 1. Log into the[mobile app.](https://help.sierrainteractive.com/helpcenter/sierra-interactive-mobile-app-guide?hsLang=en) 2. Open any Lead Detail Page. You can get there from the search bar at the top of the page or from your Leads Dashboard. 3. Locate the Quick-Call icon near the call options on the page. 4. Click the Quick-Call icon to place a call using your last-used number and method. [back to the top](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#top) --- ### How Lead Quick-Call Works #### 1. Remembers Your Last Used Number and Method When you place a call, Sierra remembers: - The phone number you used - The call method you selected The next time you click the Quick-Call button, Sierra automatically uses those same settings. The remembered number is based on the **last call you made across any lead**, not just the current lead. Think of it like a favorite order that follows you everywhere, not just one location. #### 2. One Click Calling Once your preferred number and method are remembered, you can place future calls with a single click. This eliminates the need to repeatedly open the dropdown and re select the same options. #### 3. Full Control When You Need It You are never locked into Quick-Call. You can always: - Open the dropdown menu - Choose a different phone number - Select a different call method Quick-Call simply saves time when you are repeating the same action. #### 4. Smart Reset Behavior Quick-Call is designed to avoid incorrect calling scenarios. For example: - If you call a buyer lead using a buyer agent number - Then move to a seller lead with no buyer agent assigned In this case, Quick-Call will forget the last number and require you to choose again. For most users who call from their personal Dialer number, this reset behavior will not be noticeable. [back to the top](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#top) --- ### Best Practices for Using Lead Quick-Call - Use Quick-Call during focused call sessions or Call Lists - Stick to one primary Dialer number for consistent speed - Use the dropdown menu anytime you need to switch context - Combine Quick-Call with Tasks or Call Lists for maximum efficiency --- ### FAQs - **Where is Lead Quick-Call available?** Lead Quick-Call is available on the Lead Detail Page in the web app. - **Does Quick-Call remember settings per lead?** No. It remembers the last number and method you used across all leads. - **Can I still choose a different number or method?** Yes. You can always open the dropdown and select a different option. - **Why did Quick-Call forget my last number?** Quick-Call resets in situations where the previous number does not apply, such as switching from a buyer lead with an assigned agent to a seller lead without one. - **Does this work on the mobile app?** No. Lead Quick-Call is currently available in the web app only [back to the top](https://help.sierrainteractive.com/helpcenter/lead-quick-call-call-your-leads-faster-from-the-lead-detail-page#top) - [Getting Started with Sierra](https://help.sierrainteractive.com/helpcenter/getting-started-with-sierra?hsLang=en#main-content) - [Orientation & Approvals](https://help.sierrainteractive.com/helpcenter/getting-started-with-sierra?hsLang=en#orientation-approvals) - [Activate Your Sierra Dialer](https://help.sierrainteractive.com/helpcenter/getting-started-with-sierra?hsLang=en#activate-your-sierra-dialer) - [CRM Setup](https://help.sierrainteractive.com/helpcenter/getting-started-with-sierra?hsLang=en#crm-setup) - 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