Sierra Interactive Observed Holidays and Professional Development Offsite
Important Dates for Operational Availability
Holiday Schedule
Sierra Interactive will observe the following holidays in 2025. Please note that during these times our support team will be unavailable and you may experience longer than usual wait times.
- New Year’s Day: Wednesday, January 1, 2025
- Martin Luther King Jr. Day: Monday, January 20, 2025
- Memorial Day: Monday, May 26, 2025
- Juneteenth: Thursday, June 19, 2025
- Independence Day: Friday, July 4, 2025
- Labor Day: Monday, September 1, 2025
- Thanksgiving: Thursday, November 27, 2025
- Day After Thanksgiving: Friday, November 28, 2025
- Christmas Eve: Wednesday, December 24, 2025
- Christmas Day: Thursday, December 25, 2025
Professional Development Offsite
Sierra Interactive’s Support Team will also participate in our all-company Professional Development Offsite.
- Professional Development OffsiteDates: Tuesday, January 28, 2025, to Friday, January 31, 2025
During this time we will operate with limited staff. We will prioritize urgent matters such as platform outages or critical functionality impairments. Responses for non-urgent items may be delayed. As always, you can ask a question in our Mastermind Community, look up information in our Knowledge Base or Help Center or watch our Sierra Academy Courses.
Additional Notes
- For urgent matters during holidays or the offsite period, please refer to our Support Portal.
- Regular operations will resume on the next business day following each holiday or event.
We appreciate your understanding and patience.