--- title: Sierra Interactive Holiday Schedule and Support Availability description: View the complete Sierra Interactive holiday schedule and professional development offsite dates to plan for support team availability and access self-service resources. image: https://www.sierrainteractive.com/wp-content/uploads/2022/07/Website-Preview-V2A.jpg --- [Skip to content](https://help.sierrainteractive.com/helpcenter/sierra-interactive-holiday-schedule#main-content) [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new?hsLang=en) [![Sierra Interactive logo](https://help.sierrainteractive.com/hs-fs/hubfs/sierra%20interactive%20logo.png?width=250&height=34&name=sierra%20interactive%20logo.png)](https://help.sierrainteractive.com/helpcenter?hsLang=en) - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) Open main navigation Close main navigation - [Sierra CRM Login](https://client.sierrainteractivedev.com/login.aspx?sn=sierrainteractive.com) - [Sierra Support](https://share.hsforms.com/1-PkIvKPkRJ2Oe4iP28LPugcrxj0?__hstc=240356316.ca34a03f98730f420ad639300528f2a2.1764955183725.1783970890126.1783975123568.351&__hssc=240356316.31.1783975123568&__hsfp=3cbed2008eb4c720102b6f72b9dd6767) - [Training & Learning](https://info.sierrainteractive.com/live-training-learning-opportunities) Show submenu for Training & Learning - [Sierra Academy](https://info.sierrainteractive.com/sierra-academy) - [Live Training Sessions](https://help.sierrainteractive.com/helpcenter/join-live-training-sessions-explore-sierra-learning-resources) Show submenu for Live Training Sessions - [Tuesdays 11AM ET](https://us02web.zoom.us/j/81520282538) - [Wednesdays 1:30PM ET](https://us02web.zoom.us/j/84246589732) - [Fridays 3PM ET](https://us02web.zoom.us/j/86964951435) - [Sierra YouTube Channel](https://www.youtube.com/@sierrainteractive/featured) - [Sierra Facebook Mastermind](https://www.facebook.com/groups/sierrainteractive) - [Referral Dashboard](https://www.sierrainteractive.com/customer-referral-dashboard/) - [Operations & Closures](https://info.sierrainteractive.com/sierra-interactive-observed-holidays) - [System Status](https://status.sierrainteractive.com/) - [Contact Support](https://help.sierrainteractive.com/helpcenter/kb-tickets/new) Search Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sierrainteractive.com/helpcenter?hsLang=en) 2. [Support & Account Help](https://help.sierrainteractive.com/helpcenter/support-account-help?hsLang=en) 3. [Contact Support](https://help.sierrainteractive.com/helpcenter/support-account-help?hsLang=en#contact-support) July 29, 2026 # Sierra Interactive Holiday Schedule and Support Availability ## View the complete Sierra Interactive holiday schedule and professional development offsite dates to plan for support team availability and access self-service resources. ### Sierra Interactive 2026 Holiday Schedule and Support Availability To ensure transparency and help you plan your operations, Sierra Interactive has released its 2026 schedule for observed holidays and company-wide training events. During these specific dates, the availability of the support team will be adjusted. Below is the complete list of closures and limited-availability periods for 2026. #### 2026 Observed Holidays Sierra Interactive will observe the following holidays in 2026. Please be aware that during these dates, the support team will be unavailable, and you may experience longer than usual wait times upon their return. - **New Year's Day:** Thursday, January 1, 2026 - **Martin Luther King Jr. Day:** Monday, January 19, 2026 - **Memorial Day:** Monday, May 25, 2026 - **Juneteenth:** Friday, June 19, 2026 - **Independence Day (Observed):** Friday, July 3, 2026 - **Labor Day:** Monday, September 7, 2026 - **Thanksgiving:** Thursday, November 26, 2026 - **Day After Thanksgiving:** Friday, November 27, 2026 - **Christmas Eve:** Thursday, December 24, 2026 - **Christmas Day:** Friday, December 25, 2026 *Regular operations will resume on the next business day following each holiday.* #### Professional Development Offsite In addition to standard holidays, the Sierra Interactive Support Team will participate in an all-company Professional Development Offsite. - **Dates:** Tuesday, January 27, 2026, to Thursday, January 29, 2026 During the offsite period, the support team will operate with **limited staff**. The team will prioritize urgent matters, specifically: - Platform outages - Critical functionality impairments **Responses for non-urgent items may be delayed during this time.** #### Alternative Support Resources If you require assistance when live support is unavailable or limited, you can utilize the following self-service resources: - [**Facebook Mastermind Community:**](https://help.sierrainteractive.com/helpcenter/join-our-private-mastermind-group-on-facebook?hsLang=en) Ask questions and connect with other users. - [**Help Center:**](https://help.sierrainteractive.com/helpcenter?hsLang=en) Search for documentation and guides. - [**Sierra Academy Courses:**](https://info.sierrainteractive.com/sierra-academy?hsLang=en) Watch training videos to troubleshoot or learn new features. #### Reporting Urgent Issues Visit our [System Status Page](https://status.sierrainteractive.com/) to see if your experience is part of a known outage or scheduled maintenance. 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