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How to Enhance Website Accessibility for All Users

Ensure Everyone Can Access Your Website Effectively

Why This Feature Matters

Accessibility ensures all users—including those with disabilities—can access your website effectively. Sierra’s built-in accessibility tools help:

  • Demonstrate a good faith effort toward compliance.
  • Facilitate navigation for users through screen readers, keyboards, or assistive tools.
  • Offer transparency about your accessibility initiatives via a dedicated content page and feedback form.

     

Step-by-Step Instructions

1. Find the Default “Accessibility” Link

  • By default, a bold “Accessibility” link is added to your site footer.

  • This link directs to: yourwebsite.com/accessibility/

2. Using the UserWay Accessibility Widget

  • Located in the bottom-left corner of most frontend pages.

    • Enables visitors to customize their experience (contrast, font size, alt text support).

  • To activate the menu, click the widget and wait for it to fully load.

3. Modify Widget Settings (Primary Manager Only)

  • Under the Gear Icon, go to Global Site Settings

Customize the following:

  • Placement

  • Icon Type

  • Size

  • Enable/Disable the widget (not recommended to disable)

4. Creating Accessible Content on Your Site
  • Add alt text to all images.
  • Caption videos or provide transcripts.
  • Ensure text and background contrast is high.
  • Avoid broken links that can disrupt screen readers.

Important Notes

  • Don’t delete or modify the default text on the accessibility page without consulting legal counsel.

  • Disabling the widget may reduce accessibility and increase liability risk.

  • Feedback emails can be sent to: accessibility@sierrainteractive.com.

Best Practices

  • Use default language unless advised by an accessibility consultant.

  • Test your site using tools like WAVE.

  • Keep color contrast and readability in mind when designing content.

Troubleshooting Common Issues


  • Widget not appearing? — Ensure you are viewing a live site and the widget hasn’t been disabled.

  • Broken /accessibility/ link? — Restore the default content page or consult Sierra Support.

FAQs

  • Can I disable the accessibility widget?
    • Yes, but only the Primary Manager can do so—and it is not recommended.
  • Can I edit the text on the accessibility page?
    • Technically yes, but always consult legal or professional counsel first.
  • Does the widget meet WCAG standards?
    • UserWay claims compliance with WCAG 2.1 guidelines and is widely used to support best practices.