Measure Your Website Performance with the Sierra Interactive GA4 Integration
Connect Google Analytics GA4 to your Sierra site and measure lead conversions and site traffic with ease.
Why This Feature Matters
With our GA4 integration, you can ensure your website effectively measures lead conversions and other site performance KPI's.
Step-by-Step Instructions
✅ Create a New Google Analytics 4 (GA4) Property
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Log in to your Google Analytics account.
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Navigate to Admin (gear icon in bottom-left).
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Click Create Property and complete the setup wizard.
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Create a Web Data Stream when prompted.
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Copy the Measurement ID (format: G-XXXXXXXXXX).
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Go to your Sierra CRM → Gear Icon → Integrations → Google Analytics
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Paste your Measurement ID in the provided field.
⚠️ Do not paste the full GA script — Sierra only needs the Measurement ID.
✅ Mark “Lead” as a Conversion in GA4
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Go to Engagement → Events in GA
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Locate the event called Lead
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Click the three-dot menu and select Mark as conversion
Note: You must have at least one lead event before this option appears.
Best Practices
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Only use one GA property on your Sierra site
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Share GA or Facebook Pixel access with third-party advertisers instead of letting them install separate tracking
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Ensure your Measurement ID (not Property ID) is used
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Resize your email/flyer header image to 700x160px to avoid distortion
Troubleshooting Common Issues
Using Google Tag Manager (GTM)
GTM is not supported on Sierra sites. Use native GA integration only
Issue: GA not recording conversions
Fix: Verify you used the Measurement ID, not the GA4 Property ID
Issue: You pasted full GA script into your site
Fix: Remove full script. Sierra requires only the Measurement ID via Integrations
Issue: Events not being marked as conversions
Fix: Wait for the first ‘Lead’ event to fire before trying to mark it as a conversion
FAQs
Q: Can I use Universal Analytics (UA)?
A: No. Google officially deprecated UA on July 1, 2023. Use GA4 only.
Q: How Do I Remove the GA4 Measurement ID?
A: Sierra CRM → Gear Icon → Integrations → Google Analytics. Click Remove and save.
Q: Can I link Google Ads to GA4?
A: Yes, but linkage must be redone after creating your GA4 property. Learn how here.
Q: How do I find my Measurement ID?
A: It’s listed in your GA4 Web Stream settings. Format: G-XXXXXXXXXX.