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Adding Contact Forms to Your Content Pages

Use Page Components to add a contact form to any content page on your Sierra Interactive website.

Summary

Adding a contact form to your content pages improves user interaction and facilitates communication between you and your visitors. Whether for inquiries, feedback, or lead generation, a well-placed contact form can increase engagement and provide valuable communication opportunities.

Table of Contents 

  1. Why This Feature Matters
  2. Step-by-Step Instructions
  3. Best Practices
  4. Troubleshooting Common Issues
  5. FAQs

Why This Feature Matters

Many visitors may have questions or need assistance but find it challenging to reach out through other channels. Adding a contact form addresses this need by creating a straightforward method for users to connect with you. By enhancing user experience, you have the potential to capture more leads and save time in clarifying inquiries.

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Step-by-Step Instructions

Adding a Contact Form

  1.  In your Admin Area, click Content in the main navigation > Select Content Pagescontent_tab

  2.  Find the page where you want to add the form and click to edit it.edit_page

    • If the page doesn't exist yet, create it first, then return to these steps.
  3. In the page editor, scroll down to the Page Components section and click + Add New Page Component. add_page_component

  4.  In the overlay, select New Contact Form from the list of component types. contact_form

  5.  Configure the form:
    • Enter an optional title for the form.
    • Select a form type from the available options.configure_form
  6. The form is automatically added to the bottom of the page.
  7. To reorder it, click + Sort Page Components in the Page Components section and drag the form to your preferred position.sort_page
  8. Click + Click Here When Finished, then select Save and Continue or Save and Exit.

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Best Practices

  • Position the Form Thoughtfully: Place the form where it’s easy for users to find, such as near the top of the page or just above the footer.

  • Use Pre-Defined Forms: While custom forms are not currently available, pre-defined forms offer reliable and tested layouts.

  • Monitor Form Submissions: Regularly check form submissions to stay on top of customer inquiries.

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Troubleshooting Common Issues

  • The form is not displaying on the page.

    Ensure the form component has been added and saved correctly. Double-check the Page Components section.

  • Form submissions are not being received.

    Verify the email settings in the admin area to ensure submissions are routed to the correct address.

FAQs

  • Can I create a custom contact form?

    Not at the moment. Our system currently supports pre-defined forms only, but custom form functionality is planned for future updates.

  • Can I add multiple forms to the same page?

    Yes, but ensure they serve distinct purposes to avoid confusion.

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