Enhance Your Workflow with the Sierra + Shilo Integration
Connect Shilo's AI call grading and coaching insights directly to your Sierra Interactive CRM.
Summary
The Shilo integration connects Shilo's AI-powered call grading, coaching, and sentiment analysis with your Sierra CRM, so call insights and coaching data live alongside your lead records instead of sitting in a separate platform you have to check on your own.
Table of Contents
Why This Integration Matters
Shilo analyzes real estate sales calls, grading them against performance benchmarks in real time and generating coaching recommendations along with sentiment insights on how a conversation went. Connecting Shilo to Sierra means that call activity data can work alongside the tools you already use to manage leads, rather than living in a second system your team has to log into separately.
How the Integration Works
Shilo handles the call side: recording, grading, and sentiment analysis. Sierra is where that activity data can be put to use through your existing CRM tools, such as automations, lead routing, and follow-up sequences.
Requesting Access
You'll need an active Shilo subscription. The integration isn't available without one.
Step 1:Complete the Shilo registration form.
👉Sierra + Shilo Integration – Register Here
Step 2: Wait for confirmation. Once your registration request has been processed, you'll receive an email with access and setup instructions for connecting your Shilo account.